notes/Areas/upv/classes/empresario/04-planning-control/05-controlling.md
2022-04-18 19:16:00 +02:00

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What is control?

Measuring the outcomes and comparing them with the expected outcomes, apply changes when deviations occur.

Phases:

  • Establish a standard measuring method
  • Measure and compare
  • Correct the deviations

Quality means doing it right when no one is looking. — Henry Ford