# Email Dear Bank, I have now tried several times to log in to my online bank account. The problem appears as soon as I start typing in my login credentials. The screen freezes, and I am not able to finish the login process. Any help would be very much appreciated. My account name is "P J Watson", the branch code is "15 78 65". Greetings, Max Richter Notes - Link sentences - Problem first ## Version 2 Dear Sir/Madam, I am currently experiencing some problems logging in to my online bank account, as soon as I start typing in my login credentials the screen freezes, and I am not able to complete the login process. My account name is "P J Watson" and my branch code is "15 78 65" Any help with this problem would be very much appreciated, Thank you in advance, Max Richter Notes - Dear Sir/Madam/To whom it may concern