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Planning -> Organisation -> Control -> Planning

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# What is planning?
Define a desired future and determine the means to achieve that.
- The though process of decision making
- The way from the current situation to desired one
- Define *Objectives* and *Strategies* to implement a plan
- Affects all lvels of a business
- Goes hand in hand with control

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# The planning Process
## Objectives
1. What do you want to achieve?
*Example:*
Increase the production by 20% during 2011
# Strategies
2. How do you want to achieve it?
*Example:*
Add an extra shift, expand facilities, subcontract...
## Plan
3. What actions am i going to take?
*Example:*
Start preparing the expansion of the facilities, train the workers, buy new machines
5. When do I want to achieve it?
7. With whom?
*Example:*
Assign responsabilities: Managers and Director of Production
8. With what resources?
*Example:*
Description of the project and the budget
9. How do i evaluate my success?
Profit, rentability...

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# Characteristics of a goal # What is a goal?
It is a result to be achieved in the future
It is the concrete expresion of the mission and the vision of a business
**Characteristics of a goal**
- Concrete
- Measurable
- Reachable
- Motivational
- Compatible
# What is a strategy?
Set of actions that allow the company's objectives to be achieved using its resources and capabilities, adapting to the environment and are consistent with the
mission and vision. The strategy is
develops in the PLAN (strategic).
# What is a plan?
Is a path of actions to achieve a goal.
The most important one is the Company Plan or Business Plan.
| Type of plan | Scope | Duration | Managment Level |
|--------------|-------|----------|-----------------|
| Strategic | Entire Business | 3-5 Years | Top Level |
| Tactical | Division or Department | 1-3 Years | Mid Level |
| Operational | Department or Section | 1 Year | Operatives |
# Examples # Examples
## Ryanair ## Ryanair
*Objectives* *Objectives*
Increase the number of sales to be the leader in air traffic.
*Strategy*
Achieve the lowest prices in the market.
*Plan*
- Dont use the biggest airports
- High frequency of travels
- Remove business class
- Remove Board Services
- Remove non profitable routes
- Sell online

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# What is control?
Measuring the outcomes and comparing them with the expected outcomes, apply changes when deviations occur.
*Phases:*
- Establish a standard measuring method
- Measure and compare
- Correct the deviations
> Quality means doing it right when no one is looking.
> — Henry Ford

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Depending on the control you can either act:
# Proactive
*Example:*
- Verify material quality on arrival
# Interactive
*Example:*
- Let the boss supervise the execution of the task
# Reactive
*Example:*
- Product Verification

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# It is a summary of important information for the management of the company.
It contains objectives, indicators (measurements which show the status of a objective) and targets (value to be achieved by the indicator)
*Example:*
| Objective | Indicator | Goal | Evolution (T1...T4) |
|-----------|-----------|------|-----------|
| Increase sales | Sales Figures | +20% | |
| Increase Market Share | Market Share | +3% | |
| Reduce Productiontime | cycle times | -12% | |
| Better quality products | Failure Rate | -7%% | |

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[[T4-Planificacion_y_control.pdf|PDF]] [[T4-Planificacion_y_control.pdf|PDF]]
- [ ] Visión general del directivo *Management Overview* - [x] Visión general del directivo *Management Overview*
- [ ] Planificación *Planning* - [x] Planificación *Planning*
- [ ] Proceso de Planificación *The planning Process* - [x] Proceso de Planificación *The planning Process*
- [ ] Planificación: Objetivo, estrategia y plan *Planning, Objectives, Strategies and plans* - [x] Planificación: Objetivo, estrategia y plan *Planning, Objectives, Strategies and plans*
- [ ] Control - [x] Control
- [ ] Tipos de control *Types of control* - [x] Tipos de control *Types of control*
- [ ] Control: Cuadro de Mando integral *control: integrated control panel* - [x] Control: Cuadro de Mando integral *control: integrated control panel*
## T5 | Organicazíon, Organisation ## T5 | Organicazíon, Organisation