11 lines
298 B
Markdown
11 lines
298 B
Markdown
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# What is control?
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Measuring the outcomes and comparing them with the expected outcomes, apply changes when deviations occur.
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*Phases:*
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- Establish a standard measuring method
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- Measure and compare
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- Correct the deviations
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> Quality means doing it right when no one is looking.
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> — Henry Ford
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